Introduction
Sharp-Marketing is the CRM and marketing automation application of the Sharp platform — the entire customer lifecycle, from first touch to loyal repeat customer.
What is Sharp-Marketing?
Sharp-Marketing is the customer relationship management (CRM) and marketing automation application of the Sharp platform, covering the entire customer lifecycle — acquisition, campaigns, sales pipeline, engagement, and loyalty.
Naming
Sharp-Marketing will soon be renamed Sharp-CRM. Same application, clearer name.
App: sharpcrm.sharpnr.com
What can you do with Sharp-Marketing?
| Capability | Description |
|---|---|
| CRM | Leads, contacts, accounts, opportunities, pipeline, and deal tracking |
| Campaigns & Automation | Email, SMS, WhatsApp, and social campaigns with journey automation |
| Customer Engagement | Loyalty and rewards, referrals, feedback, surveys, and the customer portal |
| Analytics | Conversion tracking, ROI, attribution, dashboards, and KPIs |
| Integrations | Third-party integrations and deep connections across the Sharp platform |