Customer Engagement

Loyalty and rewards programs, referrals, feedback and surveys, customer support integration, and the customer portal in Sharp-Marketing.

Winning a customer is half the job — Sharp-Marketing also handles keeping them.

Loyalty & rewards programs

Run loyalty and membership programs that reward repeat business. Operation apps plug straight in — Sharp-Hospitality runs its customer loyalty and membership programs through Sharp-Marketing.

Referral program management

Turn happy customers into acquisition: manage referral programs and track the customers they bring.

Feedback, surveys & polls

Ask customers what they think — feedback management, surveys, and polls — and track responses where the customer relationship already lives.

Customer support integration

Support interactions connect into the customer record, so sales, marketing, and support all see the same relationship.

Engagement tracking & notifications

Track how customers engage across touchpoints, and manage the notifications that keep them informed without overwhelming them.

Customer portal

Give customers a portal of their own — a place to interact with your organization directly.

Campaigns & Automation

The channels engagement runs on

Sharp-Hospitality

Loyalty in action at hotels and restaurants